Healthcare Customer Service Representative

Company: TTEC
Location: Prosser
Posted on: September 17, 2023

Job Description:

Healthcare Customer Service Representative - Remote in Washington - Part Time and Full Time

Bringing smiles is what we do at TTEC--- for you and the customer. As a Customer Service Representative working remotely in Washington (except in Seattle), you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.This position is also available to work on-site located in 3309 N. Cherry St., Spokane Valley, WA 99216.

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers
  
• Conduct research to provide answers for customers to resolve their issues
  What You Can Expect
  
  • Supportive of your career and professional development
    
  • An inclusive culture and community minded organization where giving back is encouraged
    
  • A global team of curious lifelong learners guided by our company values
    
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
    
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
    

Keywords: TTEC, Richland , Healthcare Customer Service Representative, Sales , Prosser, Washington