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Sales & Account Representative - Community Blood Drives

Company: American Red Cross
Location: Richland
Posted on: October 17, 2020

Job Description:

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are looking for a full-time Sales and Account Representative to work with community blood drive sponsor organizations and volunteer blood donors throughout Central WashiThe Account Representative works closely with the Donor Recruitment Family District Manager to plan and implement strategies to run effective blood drives and achieve established blood collection goals. This position provides ongoing support to blood drive sponsors and implements appropriate special Donor Recruitment Family programs. The position is also responsible for providing accurate record keeping and participating in blood drive sponsor recognition. The position will have specific interaction with Blood Drive Coordinators to confirm blood drive dates (book blood drive) and will work with the Executive Director or Regional Philanthropy Officer to ensure the drive goal optimizes the account's potential while maximizing the likelihood of achieving 100% targets and executing effective drives. This position is responsible for monthly, quarterly and annual attainment of blood collection goals. Responsibilities: 1: Identify and apply appropriate methods to ensure systematic scheduling of blood drives by assigned blood drive sponsors to meet blood collection goals. 2: Ensure consistent execution of the 12-week drive management cycle to include securing sufficient drive sign-ups occur, leveraging Blood Drive Coordinator and Recruitment Committees. Work collaboratively with the Executive Director or Regional Philanthropy Officer, executive/sponsor decision maker and sponsor blood drive coordinator to ensure sufficient sign- ups are attained to successfully execute the blood drive. 3: Ensure drive logistics properly occur (bookings, drive time/date/place, and regular interaction with Acquisition Planning &Scheduling and Collections teams). 4: Work in partnership with Blood Drive Coordinator, Donor Recruitment Family District Manager to ensure a positive blood drive sponsor and donor experience, as well as smooth and efficient blood drive Operations Family. 5: Provide the highest level of customer service to encourage the sponsor to grow their blood program with the Red Cross in frequency. 6: Provide sufficient organizational and operational support to blood drive coordinator to ensure achievement of collection operation and annual goals. 7: Schedule and implement education programs for blood drive sponsor contact, recruitment committees, volunteers and volunteer tele-recruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. 8: Maintain accurate records to provide tracking and statistical data on blood drive sponsor group performance. 9: Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. Scope: This is an entry level position in the department, with one-year of close oversight and supervision. The actions and decisions of the person holding this position are based on precedent, organizational need and good judgment. The position is responsible for the execution of effective blood drives to meet organizational need. The person in this position will lead and evaluate the work of drive operational volunteers within assigned groups/chapters. Qualifications: Education: Bachelor's degree in marketing, sales, communications or related field; or an equivalent combination of related education and experience required. Experience: Minimum one-year related experience required. Management Experience: None Required. Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Good oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Travel: May be required to travel to sites throughout the Red Cross organization. Physical Requirements: The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. May require the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. May include sitting for long periods of time and working under challenging conditions. Apply now Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit to apply. To view the EEOC Summary of Rights, click here: Summary of Rights The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Keywords: American Red Cross, Richland , Sales & Account Representative - Community Blood Drives, Sales , Richland, Washington

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