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Regional Outreach Specialist

Company: Professional Case Management
Location: Richland
Posted on: October 20, 2019

Job Description:

Professional Case Management is looking for a Regional Outreach Specialist to build relationships in the community and to support growth in our local home healthcare business.


  • Create and maintain relationships through regular visits with potential clients and assigned professional accounts.
  • Follow up on referral leads by phone and in-home visits
  • Cold call via in-person encounters with potential clients in their homes, deliver the PCM presentation and manage client inquiries
  • Assist potential clients with navigating through the DOL qualification process via EEOICPA and facilitation through the Resource Center and Advocates
  • Both individually and as part of a team, initiate, organize, schedule and participate in regular educational training, community visits, luncheons, town and union hall meetings, and marketing events.
  • Participate and manage events in local markets as well as travel to other markets to assist with events. Travel is approximately 25% of the time.
  • Maintain, replenish and distribute printed collateral and other marketing materials at primary referral source locations.
  • Use phone contact lists and company database tools to proactively contact potential clients and initiate possible client referrals.


    • Bachelor's degree from an accredited college or university, or comparable relevant experience
    • 2+ years of experience in consumer sales, residential door to door prospecting and in-home sales
    • Experience in creating, organizing and managing community events
    • Local and regional travel required.
    • Knowledge of medical terminology and/or general medical background helpful
    • Proficient in Microsoft Office products and CRM tools, preferably SalesForce
    • Willing to work flexible hours
    • Compassionate and mission-driven, able to empathize with potential clients with severe health needs, yet effectively converting them into referrals

Keywords: Professional Case Management, Richland , Regional Outreach Specialist, Other , Richland, Washington

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