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Technical Sales and Service Representative

Company: Radiometer
Location: Richland
Posted on: June 10, 2019

Job Description:

General Description: ChemTreat's sales support opportunities are specific to water treatment and require an individual with technical knowledge within the industry. This water treatment technical representative position is focused on maintaining and expanding business base by maximizing the profitability of assigned customer accounts. Individuals are required to recommend and apply basic water treatment applications and solutions, as well as communicate program results to ChemTreat Account Managers and customers. Qualified individuals in this role are expected to offer professional and high-quality customer and technical services at all times to customers. Further, they need to have familiarity with performing basic water testing, taking measurements, documenting results through reports, and sharing quantitative data with customers. Compensation includes a competitive base salary plus un-capped commission potential. Additional benefits include company vehicle, phone, computer and business related expenses. Essential Functions/Responsibilities: * Regularly perform water analysis and engage in advanced problem-solving to apply the appropriate chemical solutions and monitor effects for additional treatment * Focus on performing required services, as dictated by contractual obligations * Consistently calibrate pumps and perform repairs that restore chemical feeds * Monitor product feed rates and their relative impact on the water sample and make necessary adjustments to treatment program when gaps are detected Supplemental Responsibilities: * Provide technical guidance and instruction to junior technicians * Enter results into software program and communicate results utilizing service reports * Assist in water-related system improvement projects * Monitor product inventories * Utilize and maintain company equipment in good, clean condition * Other duties as assigned by manager Knowledge and Skills: * Advanced problem-solving skills * Thorough knowledge of company product portfolio and applications uses * Limited supervision * Organized and self-motivated * Strong verbal and written communication skills * Capability of learning operating systems * Microsoft Office (Word, Excel and PowerPoint) or equivalent skills Educational &Experience Requirements: * Bachelor's of Science; Engineering or technical degree preferred * 2-5 years of experience in water treatment, chemical or hydrocarbon industries Physical Demands: * Moderate travel may be required dependent upon number of sites assigned * May require long hours & varied work schedules * The employee may be required to sit, stand and/or walk for long periods of time * The employee may be required to drive both short and long distances, not to exceed DOT regulations * The employee is sometimes required to maneuver drums weighing 250-800 pounds * The employee is occasionally required to lift 60 pounds Working Conditions & Environment: * The employee is required to use ear plugs for hearing protection and all required PPE * The employee is required to wear personal protective equipment for deliveries and occasionally in extreme heat conditions * Site location may be at a boiler house * Outdoor site can be located at a cooling tower, water plant, wastewater plant, or a process area * Both Indoor and outdoor sites may have high noise levels * Collaborative working environment working; position touches all levels within the customer organization * Trust and respect for customers and ChemTreat's field and leadership teams Equal Opportunity Employer/ADA: ChemTreat, Inc. is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any characteristic protected by law. This job description reflects the general nature and scope of the position. This is not intended to be all-inclusive.SDL2017

Keywords: Radiometer, Richland , Technical Sales and Service Representative, Other , Richland, Washington

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