Patient Registration Specialist
Company: FEFA LLC
Location: Richland
Posted on: May 28, 2023
Job Description:
MPF Federal is seeking an experienced Patient Registration
Specialist who will be responsible for greeting in a courteous and
professional manner all incoming patients, visitors, physicians,
vendors or other individuals.
Compensation range is $18.00-$20.00.
Responsibilities include but not limited to:
- Instruct patients on the completion of intake forms, case
histories and other documentation and ensures completion.
- Properly secure all medical records and confidential
information in accordance with established procedures.
- Direct patients through appropriate services maintaining clinic
flow.
- Escort patients as they make their way through the testing
process.
- Maintain communications with the Clinic Flow Coordinator to
provide necessary information for coordinator to make decisions
regarding clinic activities.
- Provide administrative support to providers and OMN's.
- Perform QA audits on all documents for accuracy and completion
after services.
- Enter data for completion of electronic Record of Visit
(ROV).
- Complete close-out paperwork as patients leave clinic.
- Coordinate all aspects of customized foreign travel
appointments communicating with multiple MPF Federal OMS
departments.
- Prepare travel packages with appropriate medications, supplies
and documents for travel to specific locations.
- Create and maintain a duplicate medical chart filing system at
satellite facility.
- Create and maintain DOE audited HRP chart system at the
satellite facility.
- Ensure patient confidentiality in compliance with MPF Federal
OMS Privacy Practices and HIPAA regulations.
- Audit end of day ROV audit reports daily.
- Support all case management and provider staff coordinating
special requests.
- Maintain front desk organization and supply inventory for both
facilities.
- Answer multi-line telephone, responds to routine inquiries and
route as needed, take messages.
- Serve as liaison with medical schedulers in assisting customers
for follow-up appointments and resolving appointment
conflicts.
- Perform daily close of business procedures for the front desk,
which includes securing of all confidential information and
facility close of business.
Requirements
- To perform this job successfully, an individual must have the
minimum educational credentials from an accredited school, college
or university and be able to perform each essential duty
satisfactorily
- High school diploma or GED equivalent.
- Two years' experience in medical facility.
- Excellent customer service skills.
- Ability to effectively communicate both orally and in writing
and maintain good interpersonal and organizational skills.
- Ability to function effectively and efficiently in a busy,
multi-tasking environment.
- Exceptional people skills.
- Knowledge of relevant HOMS front desk computerized and manual
systems.
- Requires comprehensive knowledge of HSS and OMS.
- Requires knowledge of administrative HRP processes.
- Requires knowledge of RMIS (MSDS) system.
- Knowledge of HOMS policies and procedures relevant to the front
desk.
- Ability to appropriately maintain private and confidential
information according to HIPAA and the client's policies.
- Acceptable work habits (i.e. all company policies).
- Demonstrated ability to perform receptionist duties with
proficiency and accuracy.
- Demonstrated work history record showing evidence of
appropriate use of attendance and time off.
- Knowledge of BBP spill/clean-up process with proficiency and
accuracy.
- COVID-19 vaccine and proof of full vaccination required
Benefits
MPF Federal is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran status or on the basis of disability. We
offer a competitive compensation package including a competitive
salary, medical benefits, PTO, holiday pay and more.
Keywords: FEFA LLC, Richland , Patient Registration Specialist, Other , Richland, Washington
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