Patient Services Specialist *Up to $5,000 Hiring Bonus*

Company: Kadlec
Location: Richland
Posted on: May 24, 2023

Job Description:

**Description**
**$5,000 hiring bonus for eligible external hires that meet required qualifications and conditions for payment.**
**Patient Services Specialist - Interpreter Services at Kadlec Regional Medical Center in Richland, WA**
The Patient Services Specialist ensures that the language assistance needs of patients and companions are fulfilled by performing scheduling activities associated with language, interpretation, translation and auxiliary aid services; Screens and responds to requests for language and interpreter services from caregivers at all locations within Kadlec; Coordinates and schedules in-house and external/vendor resources for patients and companions; Obtains and maintains accurate records related to service fulfillment as defined by department policy.
Kadlec caregivers are not simply valued theyre invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Join our team at Kadlec Regional Medical Center where youll support nurses both in and out of surgery, among other patient care tasks. As a Kadlec caregiver, youll apply your specialized training to deliver world-class health with human connection and make a difference every day through your extraordinary care.
**Required Qualifications:**
+ Two (2) years of scheduler/dispatcher experience in the medical field or healthcare related customer service role experience
+ Two (2) years of computer experience including the use of Outlook, Word, Excel, and/or Access
**Preferred Qualifications:**
+ Epic software experience
+ Bilingual in English and Spanish
+ Associate degree in social services, business, or related field
+ Social service or medical environment experience
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of providing safe, compassionate care.
**About Providence**
At Providence, our strength lies in Our Promise of Know me, care for me, ease my way. Working at our family of organizations means that regardless of your role, well walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**About the Team**
Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care.
Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs.
We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.
We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.
We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.
**Requsition ID:** 183298 **Company:** Kadlec Jobs **Job Category:** Patient Access **Job Function:** Revenue Cycle **Job Schedule:** Full time **Job Shift:** Day **Career Track:** Admin Support **Department:** 3010 INTERPRETER SVCS **Address:** WA Richland 888 Swift Blvd **Pay Range:** $16.26 - $23.94 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards.Kadlec is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Keywords: Kadlec, Richland , Patient Services Specialist *Up to $5,000 Hiring Bonus*, Other , Richland, Washington