Operations Support Specialist

Company: Lamb Weston
Location: Richland
Posted on: November 19, 2022

Job Description:

Title: Operations Support Specialist Location: Richland, WA Country: United States of AmericaAbout Lamb Weston Lamb Weston is a leading supplier of frozen potato, sweet potato, appetizer and vegetable products to restaurants and retailers around the world. For more than 60 years, we've produced innovative, inventive products that make life better for our customers and their customers.Job Description Summary This is a Human Resource position that serves as the "Front Office Contact" and 'First Point of Contact" to provide administrative and/or specialized support to all plant operations including: Human Resources, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality, and Agriculture Services. This position performs somewhat complex and moderately repetitive work assignments.Job Description • Provide professional, positive Customer Service for all external visitors and employees• Answer incoming telephone calls and assist caller or forward to appropriate personnel• Welcome on-site visitors, determine reason for visit, announce visitors to appropriate personnel• Responsible for checking in Visitors/Vendors and ensuring they sign in properly• Monitor visitor access and Visitor Logs• Perform time card reconciliations• Monitor On-premise Reports during shift• Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs• Approve/deny employee vacation requests as needed• Monitor time keeping systems to ensure employees arrive on-time; Enter attendance comments as necessary• Monitor Time & Attendance• Enter payroll adjustments as needed• Document/log all employee call-ins and check Voice Mail throughout the shift• Assist with new hire orientation• Assist employees at self-service kiosk as needed• Create, maintain, and update company security badges for employees and contractors using the AMAG system• Perform other clerical duties as needed such as filing, copying, and faxing• Must be able to work rotating shift, days, nights, weekends, and overtime with ability to be flexibleBasic & Preferred Qualifications MINIMUM QUALIFICATIONS:• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have a minimum of 2 years in administrative work or any equivalent combination of education, or training and experience that demonstrates the ability to perform the duties of the position.KNOWLEDGE/SKILLS/ABILITIES:• Human Resource knowledge and experience preferred• Experience with Kronos and payroll systems preferred• Solid computer skills including MS-Windows, Word, Excel, and web-based applications• Ability to maintain Confidentiality required• Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via company email required• Establish and maintain positive working relationships with employees and supervisors• Adapt to changes in schedules, work environment, and unexpected events• Ability to Multitask• Excellent interpersonal skills• Excellent problem solving skills• Excellent organizational skills• Ability to work with minimal supervision• Bilingual (Spanish/English) fluency is a plusPHYSICAL DEMANDS:The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.• Frequently required to sit for prolonged periods of up to 8 hours• May occasionally lift and/or move up to 20 poundsIndustry-Competitive Benefits Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:Health Insurance Benefits - Medical, Dental, VisionFlexible Spending Accounts for Health and Dependent Care, and Health Reimbursement AccountsWell-being programs including companywide events and a wellness incentive programPaid Time OffFinancial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insuranceFamily-Friendly Employee eventsEmployee Assistance Program services - mental health and other concierge type servicesBenefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.Job Requisition ID: Req-230832 Time Type: Full time Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law

Keywords: Lamb Weston, Richland , Operations Support Specialist, Other , Richland, Washington