Providence St. Joseph Health is calling a Clinical Informatics
Specialist PSJH to our location in Richland, WA.
We are seeking a Clinical Informatics Specialist (CIS) to serve
as a professional role model in promoting the understanding,
integration, and application of information technology in
healthcare settings. The CIS acts as a liaison between clinical
care and information technology, supporting all care givers
throughout the care continuum in the implementation, learning, use,
adoption and optimization of clinical technologies.
The CIS supports the analysis, design, implementation,
evaluation, optimization and maintenance of clinical information
applications and projects within the assigned ministry/area. The
position requires team participation skills delivered in a complex,
highly stressful environment, skilled use of clinical information
sciences, and fundamentals of project and change management.
The CIS with licensure in a clinical discipline (e.g., nursing,
respiratory therapy, etc.) brings required comprehensive
understanding of clinical process and practice standards, patient
flow and operational processes.
The CIS performs all duties in a manner that reflects the
Providence St. Joseph Health System mission, philosophy, and core
In this position you will have the following
Demonstrate competencies in line with the core values that are
the foundation of all activities performed by caregivers in order
to achieve the Mission of the PSJH System. Ensure that workflow and
training knowledge delivered is consistent with and accurately
reflects current national informatics and adult learning standards.
Communicates technology changes, upgrades, and downtimes to
clinical customers. Conduct workflow analysis to improve efficient,
reliable use of the clinical information systems. Develop and
maintain established standard of work and system design. Respond
and assist customers immediately upon request and follows up on
previous interactions to ensure issue resolution, escalation or
issue closure with as appropriate considering the dynamic nature of
information systems and system priorities. Able to effectively
communicate to clinical customers and is perceived as approachable
and reliable. Demonstrate effective interactions and positive
interpersonal skills in dealing with others in order to maximize
productivity and positive employee relations. Actively and
efficiently engages with key leaders, teams and subject matter
experts to collaborate on and influence the design and development
of projects, curriculum and workflows, and the integration of
technology into patient care processes. Promote highest attainable
quality in the full life cycle of Clinical Information Systems.
Enhance professional growth and development through participation
in educational programs, current evidence, projects, meetings and
workshops. Frequently updates knowledge regarding health care and
informatics trends, adult learning methodology, and issues and
actively seeks opportunities to apply this knowledge to practice.
Frequent travel among regional facilities (up to 50%) and
occasional travel among PSJH entities (10%-40%) is required.
Employee may be required to work on-call, after hours and variable
shifts and weekends to meet client needs. Reliable transportation
throughout the region is required.
Required qualifications for this position include:
Bachelor's Degree in Clinical discipline, information
technology/informatics, business, education, management,
communications, or related field and/or relevant
education/experience. 2 years of experience in a position that has
the same or similar primary duties working with a clinical
information system within a healthcare setting. Ability to develop
and deliver effective presentations; live, via online or virtual
mediums. Ability to effectively build relationships with customers,
executive management, and other stakeholders through positive
interaction and problem identification and resolution. Broad
knowledge and understanding of the trends and changes taking place
in health care. Ability to prioritize responsibilities and to
organize workload to ensure that timeframes are met and the work is
successfully completed within deadlines. Working knowledge of
desktop software applications (e.g., MS Outlook, Word, Excel,
Access, Internet, Email) Experience with EHR systems. Experience
with benefits and challenges of adult learning. Ability to work in
a fast pace complex working environment.
Preferred qualifications for this position include:
Active license or certification to practice as a clinician, as
applicable. (MD, RN, Physical Therapist, Occupational Therapist,
Dietitian, Clinical Social Worker, Respiratory Therapist, etc.) If
a Registered Nurse, active license as an RN by the affiliated State
Board of Nursing where this position exists. The CIS with licensure
in nursing brings required comprehensive understanding of clinical
process and practice standards, patient flow and operational
processes. Informatics certifications or credentialing and may be
equivalent for up to 2 years experience for this position at the
hiring manager's discretion.
About the department you will serve.
Providence Shared Services provides a variety of functional and
system support services for our Providence family of organizations
across Alaska, California, Montana, New Mexico, Oregon, Texas and
Washington. We are focused on supporting our Mission by delivering
a robust foundation of services and sharing of specialized