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Senior Practice Manager - Senior Clinic

Company: Pacific Medical Centers
Location: Richland
Posted on: June 10, 2021

Job Description:

Kadlec has an exciting opportunity for a Senior Practice Manager to join our growing Senior Clinic teams located in Richland & Kennewick, Washington!

Shift details: Full-Time, 1.0, Exempt. Day Shift

Minimum Requirements:

  • Bachelor's Degree in from an accredited educational institution.
  • Five (5) years healthcare management experience.

Preferred Qualifications:

  • Bachelor's Degree in Business, Healthcare Administrator or Nursing from an accredited educational institution.
  • Five (5) years practice management experience.

Duties include, but are not limited to, the following:

As a Senior Manager Practice you will implement and be accountable to the Practice Operations Council (POC) and the Administrative Director. Working with the POC, the Practice Administrator has responsibility and accountability for the performance of the assigned practice. Remains responsible for physician relations, communications, management of all non-provider staff (clinical matters will include direction from the affected provider), practice revenue cycle management, Site-Specific Action Plans (SSAPs), physical clinic, operations, education and training, supply inventory, etc. Along with this authority comes the responsibility for financial performance, quality indicators, and patient satisfaction of assigned practice.

The Practice Administrator manages a practice of 10 or more Providers and/or has multi-site locations or manages a specialty. The Practice Administrator position requires complex management skills and has direct accountability for the following factors: Operating Commitments, SSAP's, Patient Satisfaction, staff management and provider engagement.

  • Caregivers are expected to honor the Mission, Vision and Values and adhere to the Code of Conduct, Caregiver Expectations, policies and standards of their organization. Must embrace the Planetree Philosophy to provide a safe, comfortable, therapeutic, patient-centered environment.
  • Understand, embrace, and instill the Kadlec's Mission, Vision and Values.
  • Remain directly accountable for the following factors: Operating Commitments, SSAPs, Patient Satisfaction, staff management and provider engagement.
  • Operations Management:
  • Oversee daily management and collaboration of a physician practice site or multiple physician practice sites.
  • Provide management, guidance and training to staff in daily practice operations. Performs duties of clinic staff when necessary to maintain practice operations.
  • Motivate staff and organizes day-to-day activity of clinic. Ensures scheduling of staff to promote provider productivity as well as to promote high clinical quality, high service quality, operational and financial viability, and to ensure appropriate patient access to practice.
  • Purchase supplies and ensures proper value for funds expended. Evaluates invoices for accuracy, codes and submits invoices to Central A/P on a timely basis.
  • Ensure accuracy of payroll submission. Ensures staffing parameters, overtime and/or temporary personnel, are within budget. Assists staff with payroll issues.
  • Understand and assure compliance for regulatory, accreditation and system processes.
  • Conduct both weekly standup and monthly staff meetings. Prepares agendas and forwards meeting notes to Network Executive.

  • Financial Management:
  • Review monthly financial performance. Identifies opportunities for improvement and works with POC to develop a SSAP to implement necessary changes to meet operating commitments. Ensures compliance to fiscal standards with focus on volume, payer mix, fees, customer service initiatives, productivity, coding and documentation, non-provider labor, building occupancy expenses, and clinical supply costs.
  • Works with the POC to maintain practice operating and financial ratios to meet practice and system goals.
  • Participate with POC in annual budget development, and is accountable for practice adherence to budget and/or other fiscal goals.
  • Review point-of-service collections daily and accounts receivable on at least a monthly basis to ensure A/R is within established standards. Works with Billing Manager, Administrative Director and subordinate staff to create action plans to address variances in A/R to standards.
  • Ensure subordinate staff is trained, capable and held accountable to provide high quality care in a caring manner, as well as for all other tasks within practice.
  • Ensure compliance with regulatory guidelines, accreditation requirements and system policies/procedures for all activities within practice.

  • Personnel:
  • Provide real time feedback of all non-provider support staff.
  • In partnership with the Director of Quality and Administrative Director-Nursing Services to ensure that employees maintain licensure and certifications as required, as well as coordinating yearly competency evaluation as applicable.
  • Collaborate with Human Resources on personnel issues including completing requisitions, interviewing, hiring, and constructive counseling and progressive discipline.
  • Ensure appropriate staff competencies are maintained (licensure, certification, orientation, mandatory training continuing education).
  • Work with the POC to interview and hire non-physician personnel as necessary.
  • Communicate regularly with the Director or designee that involve staff issues, critical patient care concerns, unit staffing changes, quality issues and other pertinent data.

Keywords: Pacific Medical Centers, Richland , Senior Practice Manager - Senior Clinic, Other , Richland, Washington

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