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Front Office Assistant - Richland Primary Care

Company: Pacific Medical Centers
Location: Richland
Posted on: June 6, 2021

Job Description:

Kadlec Regional Medical Center has an exciting opportunity for a Front Office Assistant to join our growing Kadlec Clinic Richland Primary Care team located in Richland, Washington!

Shift Details: Full-Time, 1.0, 40 hour day shift

Minimum Requirements:

  • H.S. Diploma or GED
  • One (1) year customer service experience

Preferred Qualifications:

  • One (1) year office experience, which includes receptionist duties within a hospital or physician office
  • Bi-lingual or multi-lingual skills

Duties include, but are not limited to, the following:

As a Front Office Assistant you will perform a variety of office assistant functions.

  • Demonstrate and sustain compliance with Kadlec Caregiver Expectations Standard of Excellence and Code of Conduct.
  • Understand, embrace, and instill Kadlec's Mission, Vision and Values.
  • Receive, greet and direct patients, visitors and responds to inquiries with tact and courtesy.
  • Enter new patients and existing patient's data into the computer.
  • Maintain patients' medical records and verifies accuracy.
  • Verify patients' insurance, collects co-payment and provides receipt for patient.
  • Order office supplies and necessities (paper towels, soap, etc.) and maintains appropriate level of inventory.
  • Deposit cash receipts.
  • Prepare, route, and verify referrals appropriately.
  • Prepare Medical Records to be scanned in system.
  • Prepare and sort outgoing/incoming mail and distributes appropriately.
  • Contact appropriate personnel for computer and building maintenance.
  • Operate standard office equipment such as a personal computer, calculator, fax and copier with efficiency.
  • Adhere to all Kadlec Clinic standard policies and procedures related to infection control, fire and safety, human resources, and clinic procedures.
  • Schedule routine and new patient appointments and generates a daily list as applicable.
  • Answer/resolves billing inquiries on Kadlec Clinic accounts in a professional and courteous manner as applicable.
  • Answer the telephone, takes messages and/or refers calls as appropriate, and as applicable.

Keywords: Pacific Medical Centers, Richland , Front Office Assistant - Richland Primary Care, Other , Richland, Washington

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