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RN Care Management Specialist - Ambulatory Care Management

Company: Providence Health & Services
Location: Richland
Posted on: December 9, 2018

Job Description:

Kadlec has an exciting opportunity for an RN Care Management Specialist to join our growing Ambulatory Care Management team located in Richland, Washington!

Shift Details: Full time, 1.0. Day shifts.

Minimum Requirements:
Graduation from an accredited nursing program required.
Current Washington State RN Licensure required.
Two years recent hospital or clinic experience required.
Current American Heart Association Healthcare Provider BLS required.

Preferred Qualification:
Bachelor's Degree in Nursing from an accredited educational institution preferred.
Two years hospital case management or ambulatory care management experience preferred.
Bi-lingual or multi-lingual skills preferred.

Duties include, but are not limited to, the following:

the general direction of the Manager, Ambulatory Care Management (ACM) provides transitional and chronic

care management; Identifies eligible

patients, advocates for enrollment, assesses patient needs and barriers to care,

then collaborates with the patient's care team to tailor care plans, services,

and resources to meet the individual needs of the patient and caregiver;

Remains skilled in interpersonal communication and motivational interviewing to

help promote patient and caregiver engagement and self-management; Makes

routine contact based on patient complexity to help the patient and caregiver

develop goals, monitor outcomes, and evaluate patient readiness for graduation

from the program.

The overall goal of the RN Care Management Specialist is to improve the

health of populations, improve the patient experience, reduce readmissions,

reduce utilization of higher cost healthcare, and promote patient and caregiver

engagement and self-management.

Coordinates with the Primary CareProviders, and all members of the health care team to facilitate a strongtransitional healthcare pathway for the patient.
Monitors patient's healthcarepathway to ensure adherence, removes obstacles and identify progress towarddesired care outcomes; intervenes to overcome deviations in the expected planof care; reviews the care plan with patients in conjunction with the directcare providers; interacts with involved departments to negotiate and expeditescheduling and completion of tests, procedures, and consults.
Works with patients and their familymembers to develop a personalized healthcare pathway that meets the individual'sneeds on both a short term and long term basis.
Orients and educates patients andtheir families about the healthcare pathway by meeting them; explaining therole of the RNCM initiating the health plan; providing educational information inconjunction with health care team related to treatments, procedures,medications, and continuing care requirements.
Identifies high risk patients topromote coordination of services and to prevent readmissions or Emergencydepartment visits.
We offer a full comprehensive range of benefits - see our website for details -

Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare to the region by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is proud to be part of Planetree ( and continues to be recognized nationally as a "Best in Class Employer." Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here:

Schedule: Full-time

Shift: Day

Job Category: Social Work

Location: Washington-Richland

Req ID: 204524

Keywords: Providence Health & Services, Richland , RN Care Management Specialist - Ambulatory Care Management, Healthcare , Richland, Washington

Click here to apply!

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