Service Coordinator
Company: Umatilla County
Location: Pendleton
Posted on: February 28, 2026
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Job Description:
Job Description Job Description Service Coordinator SALARY:
$5,059.00/ Month - Plus Excellent Benefits CLOSING: Open Until
Filled DEPARTMENT: CDDP Description: The Services Coordinator
coordinates and provides services to people with
intellectual/developmental disabilities through case management and
coordination of services. Service coordination involves
identifying, assessing, collaborating on, and monitoring the
delivery of services and support required by individuals with
intellectual/developmental disabilities and their families to
ensure health and safety, personal choice, and community inclusion,
as outlined in OAR 411.320, 411.415, and 411.425. Services are
provided in and out of the office environment. This position relies
heavily on timelines, written service plans, and the ability to
multitask. Requirements: COMPETENCIES REQUIRED TO BE DEMONSTRATED
ON AN ONGOING BASIS GENERAL/ORGANIZATIONAL These competencies need
to be demonstrated by everyone within the department: Integrity:
Act with honesty and honor without compromising the truth, as well
as do the right thing even when no one else is around.
Accountability: Acknowledge and assume responsibility for our
actions and decisions, as well as evaluate and be evaluated on
performance and behavior that you are responsible for. Empowerment:
Encourage and support all people to take the initiative and give
their best, as well as promote an environment that encourages all
people to lead and make decisions. Quality/Compliance: Achieving a
standard of excellence with our work processes and outcomes,
honoring Umatilla County policies and all regulatory requirements;
Customer focus: Striving for high customer satisfaction, going out
of our way to be helpful and pleasant, making it as easy as
possible on the customer rather than our department or the County;
Communication: Balancing listening and talking, speaking and
writing clearly and accurately, influencing others, keeping others
informed; Collegiality: Being helpful, respectful, and approachable
and team oriented, building strong working relationships and a
positive work environment; Initiative: Taking ownership of our
work, doing what is needed without being asked, following through;
Efficiency: Planning ahead, managing time well, being on time,
being cost conscious, thinking of better ways to do things;
Coachable: Being receptive to feedback, willing to learn, embracing
continuous improvement; SKILLS/ABILITIES Give full attention to
what other people are saying, and take the time to understand the
points being made, asking questions as appropriate and not
interrupting at inappropriate times. Be aware of others; reactions
and understand why they react as they do. Talk effectively to
others to convey information. Present information, verbally, in a
factual and logical manner. Resolve conflicts and effectively deal
with upset or angry people in crisis situations. 6. Use logic and
reasoning to identify the strengths and weaknesses of alternative
solutions, conclusions or approaches to problems. Understand the
implications of new information for both current and future
problem-solving and decision- making. Identify complex problems and
review related information to develop and evaluate options and
implement solutions. Consider the relative costs and benefits of
potential actions to choose the most appropriate one. Enter,
record, store and maintain information in writing and by using a
computer. Prepare clear and concise case narratives, written
reports and documentation. Apply regulations, policies and
procedures to eligibility situations. Develop specific goals and
plans to prioritize, organize and accomplish work. Monitor and
review information from materials, events or the environment to
detect or assess problems. Observe, receive and otherwise obtain
information from all relevant sources. Analyze information and
evaluate results to choose the best solution and solve problems.
Develop constructive and cooperative working relationships with
community agencies and others, and maintain them over time.
Identify information by categorizing, estimating, recognizing
differences and similarities and detecting changes in circumstances
or events. Able to demonstrate by conduct the competencies required
by OAR and compliance with CDDP Program, Umatilla County policy and
procedures. Able to travel to locations within Umatilla County.
Able to travel to attend meetings, trainings and conference within
and outside of the State of Oregon Must participate in 20 hours per
year of State of Oregon sponsored training or other training in the
areas of intellectual or developmental disabilities. Must
demonstrate ability to act on personal initiative using sound
judgment. MINIMUM REQUIREMENTS FOR THE SERVICE COORDINATOR POSITION
EDUCATION/EXPERIENCE Must have knowledge of the public service
system for developmental disabilities services in Oregon and at
least: 1. A bachelor's degree in behavioral or social science or a
closely related field; or 2. A bachelor's degree in any field and
one year of human service-related experience, such as work
assisting individuals and groups with issues such as economic
disadvantages, employment, abuse and neglect, substance abuse,
aging, disabilities, prevention, health, cultural competencies, or
housing; or 3. An associate degree in behavior science, social
science, or a closely related field and two years of human
services-related experience, such as work assisting individuals and
groups with issues such as economic disadvantages, employment,
abuse and neglect, substance abuse, aging, disabilities,
prevention, health, cultural competencies or housing; or 4. Three
years of experience working specifically with individuals/families
identified as having significant support needs or an
agency/provider that provides services directly to individuals with
significant support needs. And Valid Driver's license. Ability to
pass a pre-employment drug screening. Ability to pass local and
state background checks. Use of Umatilla County application is
MANDATORY and must be submitted via our online portal at
https://umatilla.casellehire.com/job. Anyone who qualifies for
Veterans' Preference in Public Employment provided for in OAR
839-006-0435; please include proper certification (OAR
839-006-0465) with your application. Any applicant with a
disability who needs reasonable accommodation in any step of the
application or hiring process to assist or to demonstrate
qualifications or to perform the essential functions of the job for
which the applicant is applying should inform the Human Resources
Department. Umatilla County provides employment opportunity to all
qualified employees and applicants, without unlawful regard to
race, color, religion, gender, sexual orientation, national origin,
age, disability, genetic information, veteran's status or any other
status protected by applicable Federal, Oregon, or Local Law. AN
EQUAL OPPORTUNITY EMPLOYER
Keywords: Umatilla County, Richland , Service Coordinator, Healthcare , Pendleton, Washington
