OB Patient Coordinator

Company: Moses Lake Community Health Services
Location: Moses Lake
Posted on: May 7, 2025

Job Description:

Full Time$20.82 - $27.69 Per HourDescriptionThe OB Patient Coordinator is a part of a multi-disciplinary team providing specialized care for our OB clinic patients. As the central point-of-contact for OB patient calls and scheduling, the OB Patient Coordinator provides exceptional customer service helping to create a warm, empathetic experience for our patients. Their role includes patient care coordinator, supporting the patient by connecting them to resources and education and supporting the team with tracking and patient follow-up. The OBPC is also accountable for important administrative functions, including maintaining accurate patient records and supporting the billing process for our First Steps patients. Responsibilities

• Provides excellent service, information, and support to patients and colleagues on the phone and in person
• Responsible for OB Clinic/2nd Floor welcome center reception, OB dedicated phone line, and OB appointment scheduling
• Responsible for patient support, care coordination, and support of the OB team
• Engage OB new patients or patients seeking OB care with complete information about our OB services and team
• Coordinate pregnancy testing and documentation of results
• Maintain expertise in our OB program services, regional birth/delivery services, and community-based social services our patients regularly use and need
• Ensure the accuracy of general patient information in the practice management system when making appointments and at check-in
• Support the First Steps appointment tracking and billing processes, including documentation and accuracy of information, according to established procedures
• Accurately enter patient information into registration including patient demographics, insurance verification and sliding fee eligibilityRequirements
  • Must have a high school diploma or equivalent
  • Have a minimum of one year of healthcare or social services experience
  • Ability to read and speak Spanish and/or Russian required
  • Possesses a basic level of written and verbal communication skills, computation and computer skills and mathematical knowledge typically acquired through completion of a high school program
  • Travel between work sites required. Must have reliable transportation and provide documentation of auto insurance and valid driver's license as requiredWe are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve. If you are searching for an opportunity to work in a collegial environment, serve others and learn new then skills join us at Moses Lake Community Health Center where caring, welcoming, helpful, and professional behaviors are the norm, not the exception.Benefits
    • 401(k) retirement program with employer contribution
    • Dental
    • Medical/Vision
    • Flexible Spending/Health Reimbursement
    • Life Insurance
    • Disability Insurance
    • 8.5 Paid holidays per year
    • Accrual based (PTO) paid time off per MLCHC policyEEOCFor additional information contact:Human ResourcesCareers@mlchc.orgCompensation details: 20.82-27.69 Hourly WagePIc28e992e7f87-37820-35878950

Keywords: Moses Lake Community Health Services, Richland , OB Patient Coordinator, Healthcare , Moses Lake, Washington