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Branch Manager I

Company: STCU
Location: Richland
Posted on: August 11, 2019

Job Description:

Company DescriptionSTCU is a growing regional credit union that is consistently rated one of the top-performing credit unions in the nation, and we have been named as one of Fortune Magazine's Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members' lives. We love people who share our passion for integrity, service, innovation, education, people, and celebration.STCU offers excellent benefits:

  • Paid time off
  • Ten paid holidays
  • Health plan - medical, prescription drug, dental, and vision
  • Short-term disability insurance
  • Life insurance and long-term disability insurance
  • 401(k) retirement savings plan
  • Training and development programs
  • Semi-annual success sharing planJob DescriptionThe Branch Manager I provides leadership and oversight for the operations of a given branch. This position is responsible for ensuring coaching that results in credit union growth by focusing on the deepening of member relationships and providing exceptional member service. This position is responsible for the branch goals, team development, staffing and building relationships, both internal and external.QualificationsKnowledge, Skills and Abilities
    • Associate's degree required, Bachelor's degree in Business, Finance or related field preferred.
    • Minimum of five years progressive experience in a financial institution required.
    • Minimum of two years' experience in a management or leadership role, preferably in a financial services environment, with demonstrated skills in coaching, mentoring and developing others.
    • Working knowledge in all aspects of financial institution products and services to include consumer lending, equity lending, member service, IRA's, trusts, business accounts, teller operations and compliance.
    • Working knowledge reading branch financial statements.
    • Bilingual abilities, including ability to read, write and speak Spanish fluently preferred at some locations.
    • Ability to carry out leadership responsibilities according to STCU's policies.
    • Proficient knowledge of MS Office programs including Outlook, Word and Excel.
    • Notary Public License is required.
    • National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008 is required.
    • Self-directed and detail oriented with the ability to plan and work in an organized manner, coordinating multiple projects as well as personal and team responsibilities.
    • Strong written and verbal communication skills with ability to work with staff and public tactfully and professionally, both in person and on the telephone.
    • Strong interpersonal skills required, including building and maintaining positive relationships and excellent customer service skills.
    • Ability to adapt to changes and prioritize and manage competing demands.
    • Demonstrated ability to write reports, business correspondence, procedures, etc.
    • Ability to read, analyze and interpret data and understand and communicate complex and diverse information, and effectively present information and respond to questions from groups of managers, clients, and the general public.
    • Ability to solve complex problems and deal with a variety of situations exercising flexibility and sound judgment in a fast-paced environment.
    • Ability to make practical and timely decisions and explain reasoning for decisions.
    • Strong work ethic required, including the ability to complete duties on time, consistently arrive at work on time as scheduled, and ability to work flexible hours and overtime as needed.Physical Abilities
      • Ability to speak, hear and see.
      • Requires sitting and/or standing for long periods of time.Ability to operate a computer keyboard and mouse.
      • Ability to occasionally lift, pull/push, and carry up to 25 lbs.Work Environment
        • Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting.
        • Exposure to high-stress, fast-paced, deadline-oriented environment.Additional InformationPlease review our website for more information at

Keywords: STCU, Richland , Branch Manager I, Executive , Richland, Washington

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Branch Manager I
Description: Company DescriptionSTCU is a growing regional credit union that is consistently rated one of the top-performing credit unions in the nation, and we have been named as one of Fortune Magazine's Great Places (more...)
Company: STCU
Location: Richland
Posted on: 08/11/2019

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