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Office 365 Support Analyst

Company: Promantis Inc
Location: Richland
Posted on: May 16, 2019

Job Description:

At least 2 years of experience with Office 365 in an enterprise environment, including system standup, and administration. Experience with successfully resolving complex Office 365 issues within a moderate to large computing environment. Experience supporting critical enterprise environment in a technical team environment. Ability to provide support during non-standard business hours and be on call 24 hours a day, 7 days a week as needed or as scheduled. Knowledge and experience with deploying Intune as a mobile device management system in a mixed (IOSAndroid) environment where email encryption is used. Knowledge and experience with deploying a large environment of Teams users Knowledge and experience with Office 365 Admin Center Knowledge and experience with Active Directory Federation Services (ADFS) Demonstrated ability to manage multiple tasks simultaneously and effectively prioritize and execute tasks in a high-pressure environment. Knowledge and experience with operations metrics and analytics. Technical certifications for any of the above tools Subcontractor shall ensure that its personnel meet and maintain the appropriate training, qualifications, and certification requirements as applicable. BABS degree with 3 years Information Technology experience or equivalent combination of education and experience.

Keywords: Promantis Inc, Richland , Office 365 Support Analyst, Administration, Clerical , Richland, Washington

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