Regional Director of Operations (Operations)

Company: First Coast Security
Location: Hermiston
Posted on: April 2, 2026

Job Description:

Overview Job Skills / Requirements POSITION SUMMARY: The Regional Director of Operations is responsible for all assigned aspects of the assigned region and its employees and clients. PRIMARY DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Oversees all coaching and development of assigned personnel to include Officers, Account/PM Managers, Supervisors, Recruiters, Trainers, and back-office staff personnel Accountable for achieving budget targets for overtime, turnover, and recruitment Responsible for setting annual objectives and reviewing and conducting all personnel performance reviews with assigned personnel Communicates and works closely with Senior Executives within the corporate office to meet and exceed company and client expectations Contributes to the company overall strategies, budgeting process, and execution of goals and objectives Develops and strengthens meaningful relationships with clients Conducts regular quality assurance checks with clients and addresses concerns promptly and efficiently Responsible for growing the FCS brand and business development Accountable for promoting positive morale and overall satisfaction of both employees and clients Develops, implements, and promotes processes and procedures to improve overall success of region Holds regular meeting and communicates company expectations, updates, and recognizes success within Manager and Supervisor personnel Utilizes Win Team regularly to analyze reports for scheduling, turnover, invoicing and compliance KNOWLEDGE, SKILLS, AND ABILITIES: MINIMUM REQUIREMENTS: Education: Bachelors degree or 5 years of experience in similar role MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED: Microsoft Office Suite Word Excel PowerPoint WORK ENVIRONMENT: Normal Office Setting TYPICAL PHYSICAL DEMANDS: Ability to organize office systems through adjusting, connecting, lifting, pulling, pushing, bending, or folding for the purpose of proper records development and/or management Occasionally walk around office to printers, copy and fax machines, and file room Ability to sit while working at the computer Ability to reach forward to answer the telephone and to use the computer Ability to power grip the telephone, finger press to operate the computer keyboard, calculator, and telephone keypad, and pulp pinch to handle papers Possess speaking skills and hearing ability to interact with customers on the telephone Education Requirements (All) High School Diploma or GED Additional Information / Benefits Paid Holidays Weekly Pay 401K/403b Plan Short Term Disability Dental Insurance Paid Vacation Long Term Disability Vision Insurance Medical Insurance Life Insurance The following screenings are required: Drug Screen Criminal Background Check Motor Vehicle Education Verification Employment Verification First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, 401K/403b Plan This is a Full-Time position 1st Shift . Number of Openings for this position: 1

Keywords: First Coast Security, Richland , Regional Director of Operations (Operations), Administration, Clerical , Hermiston, Washington