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Customer Care Rep (office role - 1st shift - 8am-5pm)

Company: Lineage Logistics
Location: Richland
Posted on: May 5, 2021

Job Description:

Lineage Logistics is hiring Customer Care Representatives. We offer a competitive base pay for this full-time role and provide employees with some of the best benefits in the industry.As the Customer Care Representative, you will be performing customer service duties such as processing customer orders, performing inventory records to check product availability and handling any issues on customer inquiries in a timely manner.Responsibilities of the Customer Care Representative:Invoice and verify accounts accurately and in a timely mannerVerify inbound receipts for accuracyDevelop and maintain customer relationships in a professional mannerPerform other duties as directedRequired Qualifications for the Customer Care Representative:Excellent communication skills with the ability to read and speak EnglishTime management skillsComputer proficiencyMust be able and willing to complete a pre-employment basic math skills testMust be able and willing to complete a pre-employment background check and drug screenPreferred Qualifications of the Customer Care Representative:High School Diploma or GEDCustomer service experience in warehousing and/or logisticsExperience working with Microsoft Word, Excel and Inventory Control System SoftwareWork Environment This is a cold storage environmentTemperature in warehouse ranges from -20 degrees up to 54 degreesMid top or high-top Steel toe or Composite toe boots are requiredMust be capable of multi-tasking and communicating with a variety of people and personalitiesNoise level in the warehouse varies and, at times, can be loudWhy Lineage?This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers requirements. Beyond that, youll help us grow and learn on our journey to be the very best employer in our industry. Well ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.About Lineage LogisticsLineage Logistics is a warehousing and logistics partner committed to delivering sophisticated, customized, and dependable cold chain solutions to leading food, retail, agriculture and distribution companies. We serve customers who put a premium on excellence and reliability to ensure our nations food supply is handled, stored and delivered safely and securely through the entire supply chain.Benefits Lineage provides safe, stable, reliable work environments, competitive pay, excellent Health and Dental benefits, 401K, and Paid Time Off and Sick Days.

Keywords: Lineage Logistics, Richland , Customer Care Rep (office role - 1st shift - 8am-5pm), Administration, Clerical , Richland, Washington

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